You Sat Six Hours. What Did You Bill For It?

Because they are different problems with different fixes. Money you never invoiced is a paperwork problem — nobody wrote down the in and out times, so there was nothing to bill. Money you billed and did not collect is a negotiation or a credit problem. Carriers usually assume they have the second one and actually have the first, which is good news: it is the cheaper of the two to fix.

Documented arrival and departure times, on the bill of lading or a signed in/out log, matched to what the rate confirmation says about free time and hourly rate. A dispatcher noting the times as they happen is the whole system — reconstructing them from memory a week later is what turns owed money into a discussion you lose.

Then you have no contractual claim for that load, and the number this tool shows is what the silence cost you rather than what you can invoice today. That is worth knowing before the next one: detention and TONU terms are negotiable up front and nearly impossible to add afterwards.

You were dispatched, you committed the truck, and the load was cancelled before you could haul it. The rate is whatever the confirmation says it is — and if it says nothing, this figure is an argument for asking rather than an invoice you can send.

Yes, and that is a deliberate simplification: it scales the stop you described across the month you described. Real months are lumpier. It is meant as an order of magnitude — if the annual number is large enough to change what you do about documentation, it has done its job.